No really, it's supposed to look like that

The screws are sticking out of the frame around our glass block windows because the drywallers didn't put the wall far enough out to cover them up, and Ron's solution is to paint them to match the frame! I can't believe he can say that with a straight face!!

I'm sorry if this is a hard thing to fix, but they should have done it right the first time. You are not supposed to see the screws, and painting them to match is not going to cover them up. I really get the impression they think the case is closed on this repair. We're starting to wonder who you turn to when you feel like the builder is being unreasonable.